Customer services help
Downloading and reading on Kindle devices and apps
EPUB and PDF files can be added to all of your Kindle devices and apps using Amazon’s Send-to-Kindle feature. Please follow these steps:
- Download your ebook to your device from the download file sent to you via email, or, through your account.
- Go to Amazon’s Send to Kindle page - you will be prompted to sign in to your Amazon account, if you are not already signed in.
- Drag and drop your downloaded ebook file or select the file from your device. This will work for both PDF and ePub files. TIP – you can search for your ebook on your device by searching the file extension. Either .ePub or .web.
- Once you have selected your file, you will see the option to add more files or ‘Send’ to your Kindle.
- When ready, click to send the files and you will see a loading bar followed by a successful message ‘Your files are on the way’.
- If you have any trouble using this tool, please reach out to Amazon/Kindle customer services for assistance.