Tony Whatling MSc, CQSW, MCOM has a background in social work practice, (child care, adult mental health and family therapy), team management and education. He has over 30 years’ experience as a mediator, PPC and self-employed trainer. He has trained hundreds of mediators throughout the UK in family, community, health care complaints, victim offender and workplace mediation contexts. Over a period of ten years, he designed and delivered training to some 1,300 Muslim family mediators in India, Pakistan, Kenya, Uganda, Tanzania, Syria, Afghanistan, Portugal, the UK, the USA and Canada. He has presented papers and workshops at several international conferences, published some 40 articles on mediation practice, and was a founder member and former elected governor of the College of Mediators. His book Mediation Skills and Strategies – A Practical Guide (2012) has sold over 3,000 copies worldwide and is also published in Spanish. He is currently working on his next book.