Alternative Dispute Resolution (ADR) has been an option for taxpayers and their advisers involved in enquiries or disputes with HMRC for a number of years, and it is now becoming increasingly popular as an alternative to taking a case to the First or Upper Tax Tribunal. With significant delays and backlog in terms of cases being heard, ADR offers the taxpayer a quicker, more collaborative route to resolving disputes. The real attraction of ADR and a significant benefit to taxpayers, whether individuals or corporates, is that the process is more confidential and without prejudice in comparison to the potential embarrassment of tribunals where details are in the public domain.

This book contains expert guidance on a variety of topics centred on Alternative Dispute Resolution, from how to complete the ADR form and guidance for the ADR meeting on the day, to what the Litigation Settlement Strategy is and an outline of the tribunal processes. It is a practical step by step guide with technical tax commentary, illustrated with real-life case studies and analysis of strategies employed in resolving these disputes.

Readers will benefit from the practical experience of the author Jesminara Rahman, who has over 25 years' experience in dealing with tax disputes and how to use ADR as a tool to reach a resolution with HMRC. Jesminara had a leading role as the ADR Design Lead for HMRC in implementing ADR within HMRC as a national service.

Jesminara Rahman is the Director of Tax Resolute Ltd. Her experience includes 15 years as an HMRC Inspector of Taxes and Tax Dispute Resolution expert.