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Conduct and Accountability in Financial Services

A Practical Guide

Conduct and Accountability in Financial Services cover

Conduct and Accountability in Financial Services

A Practical Guide

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Pre-order. Available 16 Jul 2026
£68.85 RRP £76.50 Website price saving £7.65 (10%)

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Description

'An invaluable source of accurate regulatory compliance information to draw from. Well laid out, clear and detailed.' - Rocky Hirst, EMEA Head of Compliance for EMEA Institution Credit Management, Citi
'I am finding it a real treasure trove, and truly practical.' - Kathy Jacobs, Director Consultant, Regionvale
'A brilliant book which is very useful and essential reference in my everyday work. I have also recommended it to colleagues.' - Djan Direk Chartered FCSI, FICA, CAMS, Manager - Compliance Monitoring, Assurance and Governance at First Abu Dhabi Bank
'My thanks to you for producing such a brilliant piece of work. It has helped me understand the UK financial industry.' - Rishikesh Sharma, Senior Counsel - Government of India The Honourable Society of The Inner Temple, London*
Conduct and Accountability in Financial Services: A Practical Guide provides comprehensive, practical and expert guidance on how best to comply with the Senior Managers & Certification Regime.
The Second Edition has been fully revised to include:
- The FCA's consultation on the proposed update to SM&CR
- An expanded chapter on technology in a post pandemic hybrid world
- Coverage of the Consumer Duty
- Overarching principles of how to manage personal regulatory risk
- An overview of related global developments
- Recent enforcement actions and the lessons to be learned
This is a must-read text for all staff in UK financial services firms, professional associations, industry bodies, regulators, academics and advisers to financial services organisations.
This title is included in Bloomsbury Professional's Banking and Finance Law online service.

*Reviews of a previous edition

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Table of Contents

1. Context and Drivers for the Accountability Regime
2. Specifics of the Senior Managers and Certification Regime as it Applies to Banks and Large Investment Firms
3. Specifics of the Senior Managers and Certification Regime for Insurers
4. Extension of SM&CR to (Almost) all Financial Services Firms
5. Key roles in Embedding and Overseeing the SM&CR
6. Practical Aspects of Better Risk Mitigation
7. Practical Challenges to Overcome
8. Role of Culture and Conduct Risk
9. Other Areas Personal Liability Can Arise
10. Enforcement
11. Overarching Principles for How to Manage Personal Regulatory Risk
12. Regulatory Relationship Management
13. Technology
14. Overview of Related Global Developments
Appendices

Product details

Published 16 Jul 2026
Format Ebook (Epub & Mobi)
Edition 2nd
Pages 424
ISBN 9781526529077
Imprint Bloomsbury Professional
Publisher Bloomsbury Publishing

About the contributors

Author

Stacey English

Stacey English has over 25 years’ regulatory risk,…

Author

Susannah Hammond

Susannah Hammond has over 30 years’ wide-ranging e…

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