What do I do now? Every mediator asks themselves this.
Answering 50 common ethical, practical and technical problems that arise at mediations, with key practice points highlighted in Q&A format.
Impartiality: You arrive at the mediation and suddenly realise that you know one of parties. What do you do?
Joint Opening Sessions: One side wants one the other doesn't. What do you do?
Bad behaviour: One party is secretly recording the mediation. What do you do?
Offers: Neither side will make an offer. They both say they want to hear from the other side first. What do you do?
At the mediation
The End of the Mediation and After
Each entry includes:
The core issues behind the question
Case studies of authentic, anonymized, true-life examples The ethical, legal, procedural and commercial issues highlighted and explained in straightforward language
Advice on your options: proven tips for immediate use
Checklists, sample emails, scripts and templates.
Cross-references to cases, protocols, codes of conduct.