I have just read your book and I wanted to say congratulations. It is well designed as it covers a lot of ground but in enough detail for the reader to know what to do next.
Martin Ellis, Ellis Mediation Limited
This book is exactly what I needed 15 years ago, and with it, I would possibly now be a very successful full-time mediator instead of a full-time forensic accountant who flirts with mediation. With this book, anyone who is determined to become a successful mediator has all the guidance and all the tools needed...use it well, and things most certainly will happen. I heartily recommend it.
The Expert & Dispute Resolver, Review of previous edition
Unique in being both really practical and truly inspirational, the book offers hope and guidance to mediators at every stage of their career, whilst giving a good idea of the time, money and effort involved if you are going to succeed.
Law Society Gazette, Review of previous edition
...packed full of information and guidance as to the nuts and bolts of setting up a mediaton business...[it is] a very useful guide for anyone considering beginning or improving a mediation business; it covers a range of business essentials in an engaging way, with a mediator's perspective throughout
Bookshelf - Civil Engineering Surveyor, Review of previous edition