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The Mediator's Tale

The CEDR Story of Better Conflicts

By: Eileen Carroll, QC (Hon), Karl Mackie
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Published: 15-04-2021
Format: Paperback
Edition: 1st
Extent: 184
ISBN: 9781526515834
Imprint: Bloomsbury Professional
Dimensions: 234 x 156 mm
RRP : £55.00
 

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About The Mediator's Tale

Written to celebrate the 30th anniversary of CEDR's emergence as the world's leading independent disputes consultancy, The CEDR Story throws fresh light on the personal motivations and strategy behind a unique example of disruptive innovation in the legal system, while sharing their professional insight into how we can achieve better conflict management in our personal and professional lives.

The authors first chart the personal and organisational drivers behind the success of CEDR in the UK and internationally, drawing out important insights for other innovators and campaigners for change to a traditional system.

The main part of the book then draws on this 30 year experience to highlight key insights into how the mediation process, and other independent conflict intervention techniques, deliver results; how they can be made to work most effectively; how to adapt these skills and systems for old and new dispute contexts; and challenges for the future of better conflict management.

It also has tips to help readers analyse their own experiences in conflict and dispute resolution so that they can learn from the insights of leading practitioners, while becoming familiar with a fascinating and unique lifetime's professional practice, and the diverse experiences of a leading independent institution in the field.

Table Of Contents

Chapter 1: Getting CEDR Started - A passion for mediation and ADR
Chapter 2: Developing CEDR's Impact – Dancing with the gorilla, and building a new dance floor
Chapter 3: The Skills of a Commercial Mediator
Chapter 4: What They Don't Teach You at the CEDR Mediation School
Chapter 5: Talk Works
Chapter 6: Gender Diversity and Dispute Practice - The empathy bypass/gap
Chapter 7: Organisations and their Conflicts - Human algorithms, anxieties and arrogance
Chapter 8: A World of ADR Opportunity – New designs and new contexts for independent intervention
Chapter 9: Postscript – Better conflicts in a better world

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